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Concierge Club

What are the benefits?

If you love holidays with Warner, you may have overheard other guests talking about the Concierge Club. 

The Concierge Club is our way of saying thank you to our most loyal guests. As a member you receive special benefits at all our Country Hotels and Coastal Villages.

Your 2016 Concierge Club benefits include:

  • Always save an extra £10 off per person
  • Free holiday protection plan with new adverse weather cover
  • Free room selection
  • Club breaks and events
  • A hosted check-in experience
  • Dedicated online Club news and stories
  • Our special offers early
  • PLUS save 10% in our shops, bars and spas if you stayed with us twice in 2015



How can I become a member?

This bit is simple! 

If you book 5 or more breaks within 3 years you will be invited to be part of the Concierge Club. Once you're invited to be part of the Club you can start enjoying the benefits straight away. 

Only 3 night weekend or 4 night midweek breaks qualify, and if you choose to stay for a 7 night, Christmas or New Year break, then that counts as 2 breaks! 

You may have some questions?

Q. I have already had 5 or more bookings within the last 3 years, why haven't I been invited to join?
A. If you feel that you should have qualified and we have missed you please email conciergeclub@warnerleisurehotels.co.uk
Q. I always come away as part of a group which is booked under someone else's name. Can I still qualify for membership?
A. Yes! If you think you have qualified please email your details to conciergeclub@warnerleisurehotels.co.uk
Q. Will I automatically be added?
A.
Yes, as long as you have 5 bookings within 3 years and are the lead name, we will automatically invite you to join. 

*The boring, but important bits. Concierge Club benefits are only available to current members who were invited to join the Concierge Club. Your Concierge Club extra £10 per person saving applies to all 3 night weekend, 4 night midweek and 7 night breaks, with just a few exceptions, such as Exclusive Club Breaks, Christmas and New Year breaks. Your Concierge Club savings can be used in conjunction with other offers, but some exclusions will apply. All Concierge Club savings will be reviewed regularly and Warner Leisure Hotels reserve the right to change or withdraw any dates or offer at anytime without prior notice. Free room selection applies to a specific room number. Savings and prices are always based on two people sharing Standard accommodation unless otherwise stated. All offer breaks are from prices and are subject to promotional availability, which is reviewed daily, for new bookings only and cannot be combined with any other offer. Savings are off current Warner Leisure Hotels brochure prices and discounts on 2016 breaks apply to your room price only. Holiday Protection Plan may be subject to an administration fee. Club benefits are not applicable to bookings with Group Benefits. Bookings via third parties do not count towards membership qualification. All breaks are subject to the full Terms and Conditions as stated in the current Warner Leisure Hotels brochure.