Warner

Hotels & Coastal Resorts

What are the Check-in times?

Depending on your place of stay and grade of room, check in times vary between 13:00 and 15:00 hours. You can also access check-in times from the accommodation pages of your chosen resort / hotel.

 

Click here to find your chosen hotel.

Click here to find your chosen resort.

What do I have to take with me?

You will need to take your booking confirmation with you. If you do not have this, you will require a form of ID.

Where can I find directions?

Directions can be found on the specific hotel or resort web page.

 

Click here to locate the directions of a hotel

Click here to locate the directions of a resort

What is the dress code?

This can vary depending on the type of entertainment but dress code is generally smart/casual.

Are towels provided?

Bathroom towels are provided throughout your stay and are changed upon request in an effort to conserve the environment. If staying in a Royale room, you will have the use of luxury bathrobes. For selected resorts, there is no Chalet room service on Sundays.

What is the parking like?

All of our locations have easily accessible parking onsite and disabled parking facilities.

What are the meal times?

Meal times vary depending on where you stay. Click here to view meal times for each individual location.

What health and beauty treatments do you offer?

Facilities vary depending on each individual location. Click here to visit the website of your chosen location for exact details. Below is an example list of facilities that can be enjoyed which will vary depending on location:


- Heated indoor pool
- Health Suite with plunge pool
- Sauna and steam room
- Tropicarium 
- Decléor Health and Beauty Treatments [for a small supplement]
- Fitness studio

Who do I advise about dietary needs?

Any special dietary requirements can be requested when making your booking online and our chefs will endeavour to cater for you. However, due to the varying dietary requirements requested by our guests, we strongly recommend contacting your chosen hotel/resort at the time of booking to ensure they can cater for your individual needs.

Is there any wheelchair access?

All of the Warner Leisure Hotels locations have easy access for wheelchairs.

I want to book a ground floor room as I have walking difficulties. How can I do this online?

To ensure you are booked into a ground floor room, please ensure you mention this as a special request at the time of booking. We apologise that we cannot always guarantee a ground floor room due to limited availability and advise you to book early to avoid disappointment. We recommend contacting your chosen hotel/resort at time of booking to ensure the room you would like to book is located on the ground floor.

Is it adults only and how old do you have to be?

The Warner Leisure Hotels locations are all adults only with a minimum age of 21+.

What is the difference in each room style?

All of our accommodation is comfortable and stylish with en-suite facilities. Our standard Ambassador rooms come with TV/radio, tea and coffee making facilities, a direct dial phone, lounge chairs, coffee table and hair dryer. If you choose to upgrade, you could enjoy the following extras:
Ambassador Plus: These offer the same amenities as the Ambassador room but are more spacious or in a special location. They offer a welcome pack with drink, fresh fruit and a small box of chocolates.
Signature: The stunning bold design of these rooms combines a decadent richness with modern luxuries like a DVD/CD player, flat screen TV, nearly super king-size bed (twin beds also available), mini bar (chargeable on consumption) and luxury toiletries.
Royale: These luxurious, individual rooms are the best our hotels offer. Most are in the original houses and many have four-poster beds, a separate lounge area and wonderful views. You'll also find a welcome pack, luxury bathrobes to use and a mini bar (charged on consumption).


Click here to find out which upgrades are available at your chosen hotel.

Click here to find out which upgrades are available at your chosen resort.

Who do I need to contact to look into a wedding venue?

Warner Leisure Hotels have some stunning locations to make your wedding day perfect. Click here to read more information about our wedding venues and contact your preferred location.

Can I select rooms together? Can I select my favourite room?

For an extra £10 per room per break, you can ask for your favourite room or request rooms together. The charge covers the cost of hotel/resort allocation administration (Subject to availability. Terms and Conditions apply. Book early to ensure your request can be met). Please be sure to call Customer Services on 0870 601 0053 to ensure your request can be met.

Which hotels and resorts have wireless internet connections?

Littlecote House;

No wireless in any bedrooms or public areas, but there is a computer located in reception that has access to the internet for a small fee.

 

Thoresby Hall;

No wireless internet in either the bedrooms or public area.

 

Holme Lacy House;

Some of the old house bedrooms can pick up the wireless connection bedroom numbers 203.202.212.211.210.  There is a public area below these rooms with free wireless internet for any guests that have brought their laptop with them.  The hotel is looking at having the whole of the main house with wireless internet connection and this may be completed as soon as the end of the summer.

 

Nidd Hall;

No wireless in either bedrooms or public areas, but there is a computer with access to the internet for a small fee.

 

Cricket St. Thomas;

No wireless internet in either the bedrooms or public areas.

 

Bodelwyddan Castle;

No wireless internet in either the bedroom or public areas.

 

Alvaston Hall;

No wireless connection in bedrooms, wireless connection is available in the golf clubhouse if guests have their own laptop and a code and password will need to be collected from reception before they can connect.

 

Bembridge Coast;

No wireless connection in either bedrooms or public areas, but there is a computer with access to the internet for a small fee.

 

Sinah Warren;

No wireless connection in either bedrooms or public areas, but there is a computer with access to the internet for a small fee.

 

Gunton Hall;

No wireless connection in either the bedrooms or the public areas.

 

Lakeside;

No wireless connection in either the bedrooms or the public areas.

 

Norton Grange;

No wireless connection in the bedrooms but there is wireless connection in the waterfront lounge.

 

Corton;

No wireless connection in either the bedrooms or the public areas. 

Check availability

More than just a room

New Online Brochure
Home / Frequently Asked Questions / Hotels and Coastal Resorts