Data protection

Use of your personal information

Bourne Holidays Limited is notified (registered) as a data controller under the Data Protection Act 1998. The Data Protection Act places obligations on users of personal information and lays down principles for its relevant use. Information has to be processed fairly and lawfully, and you are entitled to know how we intend to use any information you provide.

By making your booking, you agree and confirm that you and all the members of your party give your/their consent for us to process the personal information that you and the members of your party provide in order for us to process your booking and provide you with your holiday.

We will only correspond with the lead customer on the booking or their travel agent/third party representative in respect of your booking. It’s your responsibility to inform all other members of your party what information about them you’re providing to us, and what we’ll use it for. Information about health to enable us to assist with any special needs will only be used for the specific purpose for which you have provided it.

Where you’ve booked your holiday through a travel agent, coach operator or third party operator, or have asked us to book any additional facilities on your behalf, you should also refer to the relevant third party provider’s own data protection policy for details of how they will use your personal information.

You agree and consent (on behalf of you and all the members of your party) that we may:
a) use your information for statistical, market research and records purposes;
b) share your information with other companies within the Bourne Leisure Group;
c) share your information with third party service providers, for example, insurance companies and travel providers; and
d) use your information to contact you about other holidays or services, similar to those that you have booked with us, which are facilitated by Bourne Holidays Limited, and/or our trading partners.

Where we also have contact details for other people (over the age of 21) on a booking, we’ll use this information to contact them about other holidays or services brought to them by the Bourne Leisure Group.

If you or members of your party would rather not receive this information please contact the Warner Leisure Hotels Database Team, Freepost, NAT 4162, Hemel Hempstead, Herts HP2 4BR.