Information about you

Here at Warner Leisure Hotels, our mission is to always delight and amaze our guests. When you're looking for inspiration for a holiday or planning a short break, we want to be sure you're not missing out on anything that might guide you on your way. To help us help you, we need to ask you for a little personal information, either directly or, with your permission, by tracking how you use our website.

Where we have your permission, we'll send you marketing information we think will be of interest. We'll also collect some technical details, so our website works as well as it possibly can. Sometimes, we'll share information with third parties, such as business partners and service providers, but only so we can provide you with a better service.

If you’re coming on a break with us, we’ll ask for a few more details about yourself, including any health conditions. This is only so we can plan for special requirements.

We keep your personal information securely, and for limited and appropriate amounts of time. If you’d like to stop receiving our email marketing, just click ‘unsubscribe’ at any time. If you don't want any mail through your letterbox, simply send it back and we'll remove you from our database.

For more details, please see our full privacy policy here.

You can contact us at any time with questions, concerns, comments, requests or complaints about our privacy policy or your personal information. Please complete this form to submit your request.

For further details about this privacy policy or the way we handle your personal information, you can also contact the UK Information Commissioner on 0303 123 1113 or by visiting

From time to time, we might review our privacy policy and make changes to it. If so, we’ll always highlight it on our website and, where appropriate, let you know by email.