It’s been a busy 2018 for our housekeepers and their teams. With more guests than ever choosing to upgrade their rooms and take advantage of our Signature experience, we asked our head housekeeper at Sinah Warren, Fiona Prophet about the changes.
From making your booking to check-in
All of the team at Warner are here to help ensure you have the easiest ways to book every detail of your break. Once you get to us at our hotels and villages, each member of the team from the baristas and the housekeepers to the gardeners and the entertainment team want to ensure that every aspect of your stay is just how you want it, making sure you end up with perfect memories and the biggest smiles.
A number of our team members live close to hotels and chalet villages and have been with us for many, many years. In January, we asked one team member from each of our sites to share their expert knowledge on their place of work and tell us what they love most about their local area.
Q&A with our Head Housekeeper
Our locations are found within some of the country's most beautiful settings. Plus with acres upon acre of gardens available our gardening teams spend hours each day tending to them. All with individual touches from lakes and rolling hills to spanish gardens. Watch our video with Head gardener Sue-Marie Roberts at Bodelwyddan Castle Hotel.
With plenty of daytime activities from archery, aqua aerobics, dancing and so much more, our entertainment and leisure teams are always there. We put on a different show every night of your stay and it's always live. You can dance, laugh and party the night away at every Warner location. plus you can always view the latest line-up online. Take a look at our video with Becky Telling. Our Assistant Entertainment Manager tells us about the live shows at Warner.