SIGNATURE EXPERIENCE IS A BIG HIT resh milk. It’s not a particularly extravagant start to a story, nor is it something you’d really consider important when booking a holiday – but it turns out that fresh milk actually makes a world of a difference! Since launching in January, over 250,000 Warner guests have enjoyed the Signature Experience to absolutely rave reviews, and fresh milk for that all important tea or coffee in your room has consistently been listed as the number one feature of the package. Available in all except our standard rooms and chalets, our Signature Experience offers those luxurious touches that make your holiday that little bit more special. From September this year we’ve also included the option of a fabulous fruit pressé for those who’d prefer a premium soft drink rather than wine. F Here’s a reminder of all the extras you can enjoy with our Signature Experience: • A wonderfully comfortable bed • A cosy, soft, lightweight duvet • A duo of soft and firm pillows • More choice with a pillow menu • A super soft blanket (if you’d like one) • A deep-filled mattress topper • A generously stocked tea tray with fresh milk (and we’ll top it up for you) • Delicious home-made cookies, cakes or tray-bake treats waiting on your arrival • One bottle of still and one bottle of sparkling water • A bottle of wine from our cellar or soft drink alternative with a tasty savoury snack • Fluffy white robes to use during your stay • A selection of luxury Temple Spa toiletries: – Good Hair Day shampoo – In Good Condition conditioner – La La Lagoon aromatic bath and shower gel – Be Still calming body balm – Keep Calm aromatic cleansing soap How many Signature Experiences do you deliver at Sinah Warren each week? 268. What’s the most popular pillow off the pillow menu? The Marino Duck Down pillow. Are guests surprised by everything that’s included in a Signature Experience? Yes, they love it and often comment “Do I really get all this!”, they especially enjoy the fresh milk. What’s more popular red or white wine? White, but it has surprised us how many guests do drink red. In refurbished Signature rooms, what do guests think of the new beds? They enjoy them. We’re often asked for contact details of our supplier as guests have had such a good night’s sleep. What’s your favourite room at Sinah Warren and why? That is a very difficult question as I can list off at least half a dozen all for different reasons! But it’s bedroom 478 (a Royale room with balcony). I love that it is at the end of the corridor, the view is gorgeous, it’s very quiet and I think it’s a perfect chill-out room. Do guests ask where they can buy Temple Spa toiletries? Yes they do, we always let them know they can get them at Harrods and Warner. We’re hoping to sell them in the gift shop soon. OUR GUESTS SIMPLY LOVE IT! It’s been a busy 2017 for our housekeepers and their teams. With more guests than ever choosing to upgrade their rooms and take advantage of our Signature Experience, we asked our head housekeeper at Sinah Warren, Fiona Prophet about the changes. For your comfort WarnerTimes | 3 Signature room at Holme Lacy House warnerhotels.co.uk | 0333 202 0304 Calls (including calls from any type of line including mobile, BT, other fixed line or payphone) cost no more than calls to (01 or 02) geographic numbers.