Lines open 7 days a week: from 9am - 9pm

0844 871 4523

Contact us

There are a number of ways you can contact us for all your enquiries.

Bookings and Quotes

To book or get a quote for a break you can search online in a safe and secure environment or if you prefer to talk to one of our friendly customer advisors you can call us on free phone 0800 138 2633.  Our advisors are here to help 7 days a week from 9am – 9pm. 

General Enquiries

For general enquiries you can:

1. Take a look at our FAQs section all our most common questions are here

2. Call us on: 0800 138 2633. Opening times: 7 days a week from 9am – 9pm.

3. Still can't find what you need? Email us at: or use the enquiry form below

4. For information about ferries please call 0870 240 1111.

Queries about existing bookings

1. Call our customer care team on 0330 100 3354. Customer care opening hours: Monday – Friday 9am – 6pm

2. Email us at:


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Calling From Abroad

The following number is provided if you’re calling outside of the UK and experience difficulty using our freephone number.

Tel: +44 1442 203643

International call rates may apply, contact your telephone operator for further information on calling the UK.

Other enquiries

Looking for employment? Please click here

All Press and Media Please click here

View our property postal addresses

Web Enquiry Form

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** If your enquiry is regarding one of our hotels or resorts, please ensure you include this in your enquiry.
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