My Warner Stay
Talking of tastes, for the first phase of the rollout, we’re focusing on the dining experience – always a highlight. For the time being, there’ll be plated à la carte service with a globetrotting menu instead of help-yourself buffets. Restaurants will also be open earlier and for longer.
Once you’ve booked a break, your confirmation gives details of how to access My Warner Stay, plus the reservation details for logging in. Guests with a single room booking will receive an email reminder shortly after booking. Please ensure we have your current email address so we’re able to do this.
Book your dining times
You’re invited to reserve breakfast and evening dining for each day of your stay in advance – up to 48 hours before travelling. If not, we’ll allocate times on your behalf before your arrival. You can access the site via the link below. There’s no need to call. It can all be done with the click of a button.
Going forward
As the online portal develops, we’ll start to add more holiday must-haves like activities, trips out and treats like afternoon tea – all in one place, all bookable in advance. Stay right up to date with this by signing up to our email newsletters.Frequently asked questions
What is My Warner Stay?
This is a brand-new online portal, bespoke to Warner. Ultimately, it will give guests the opportunity to book any number of activities and experiences in advance of a break. For the launch, it’s set up exclusively for breakfast and evening dining reservations.
Why do I have to book my dining times?
We’re asking everyone to book dining times ahead of a stay so we can expertly plan and manage the flow of guests for a relaxed dining experience.
Do I have to book for every day?
Guests may have different plans for the duration of their break. The My Warner Stay portal requires guests to book times for breakfast and evening meal for each day of the stay. Choose the times that suit your plans.
When and how do I book my dining times?
Once you’ve booked a break, your confirmation gives details of how to access My Warner Stay, plus the reservation details for logging in. Guests with a single room booking will receive an email reminder shortly after booking. Please ensure we have your current email address so we’re able to do this.
You’re invited to reserve breakfast and evening dining for each day of your stay in advance – up to 48 hours before travelling. If not, we’ll allocate times on your behalf before your arrival.
You can access the online portal here. There’s no need to call. It can all be done with the click of a button.
You’re invited to reserve breakfast and evening dining for each day of your stay in advance – up to 48 hours before travelling. If not, we’ll allocate times on your behalf before your arrival.
You can access the online portal here. There’s no need to call. It can all be done with the click of a button.
What if I need to change my dining slots?
If you need to change your booking, there is no need to call.
Please click here to complete a form, and our team will respond within 72 hours.
Please click here to complete a form, and our team will respond within 72 hours.
Can I book a table for more than two people?
If your booking includes two rooms and your party wishes to dine together as a group, the lead guest can select to book a table in the restaurant for up to four people. Our on-site team are able recognise all the people that are part of your social bubble so you’ll be able to be seated with each other.
Guests travelling in larger parties than four will be seated at different tables. Our team will of course do their best to ensure friends and family are as close together as possible.
Guests travelling in larger parties than four will be seated at different tables. Our team will of course do their best to ensure friends and family are as close together as possible.
I have multiple rooms booked do I have to book for my whole party?
Friends or family holidaying together have the choice to book the same breakfast and dinner times. We ask that the lead booker makes dining reservations for their whole party, or passing the booking details onto their group so these can be booked individually.
What if I change my break details, will I have to also rebook my breakfast and dinner times?
If you amend any of your break details, such location, dates, number of nights or number of people in your party new dining reservations should be made for each day of your stay. Use your surname and booking ID as usual to log into My Warner Stay to book breakfast and dinner times.
Can I dine with guests from other rooms?
We’re continuing to comply with changes to government restrictions on dining, so tables can be set for up to six guests maximum in all dining rooms, coffee shops and bars as well as outside areas.
What if I change my mind?
Please speak to the team once at the hotel about essential changes you may need to make.
How far in advance do I have to book?
Dining needs to be booked at least 48 hours before a stay. Otherwise, we’ll allocate times on arrival.
Can I use My Warner Stay and book my dining times on my mobile or tablet?
My Warner Stay is accessible and fully functional using a mobile or tablet device as well as desktop or laptop.
What else will be launched on My Warner Stay in the future?
Pre-booking times for breakfast and dinner is just the first stage of this online portal. Going forward, it’ll be developed further with the addition of activities, trips out, spa treatments, afternoon tea, room accounts (and more). They’ll all be available to book or manage in advance to enable guests to truly personalise their holiday experience with the click of a button.
Terms and conditions: All time slots are subject to availability. Reservations can be made up to 48 hours before arrival. Guests not booked in advance will be allocated dining times at the hotel. Once confirmed, bookings cannot be changed. The Contact Centre and hotel teams are unable to make amends by phone on behalf of guests. Please speak to the team once at the hotel about essential changes you may need to make. Web chat is available for all queries. Warner cannot guarantee any special requests.