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Welcome to your sanctuary

Committed to keeping you safe. Dedicated to giving you a great time.

Sanctuaries away from it all

Since opening in 1932, health and wellbeing have been the backbone to all that Warner does. Although the ending of social restrictions signals a return to pre-Covid days a safe welcome is always promised. Peaceful UK locations and huge grounds to roam allow for lots of social space. Add dancing, live music, pools and spa treatments for fun and relaxation, still though with enhanced hygiene protocols remaining in place.

Following UK and Welsh Government guidance, Warner team members will continue to wear face coverings in all indoor venues. Guests are recommended to wear face coverings in all indoor venues, apart from when eating food and drink.

Such good value under one roof

So much more than just a room, every Warner hotel and coastal village is a destination in its own right. From mountainous breakfasts to live music and shows in private theatres via cinemas, pools, lounges, gardens, activities and sports, it’s a complete we’ve-thought-of-everything experience. There’s no need to even leave the grounds.

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Why choose a Warner UK hotel break?

So much included in the price.

Entertaining

Daily quizzes, games, workshops and nightly live music, shows, DJs and dancing

Relaxing

Exclusive cinemas, pools, saunas, steam rooms, gardens and lounges

A la carte dining

Breakfast included, plus three-course evening meals with Dinner, B&B

Activities

Unlimited sports and group activities in the grounds and gym access

                       

Holme Lacy House Hotel's grounds.

Feeling safe from the first hello

Special measures include frequent cleaning in all public areas and deep sanitisation on changeover days. Driveway check-in and cashless environments keep it safe and slick, but never losing that friendly welcome for which Warner is so famous.

Coronavirus book with confidence guarantee

Book by 5 January 2022 for full refunds and free changes on all 2022 breaks

Our free Coronavirus Guarantee gives the freedom to book now and receive a full refund, swap dates or change hotels if anything Coronavirus-related upsets travel plans. Just honest and transparent guest service, the way it should always be.

Find out more here

Flexible dining

Half-board breaks major on great dining experiences with prebookable times. For breakfast, there’s the best of everything in the main restaurants with self-service continental and full English, plus speciality dishes direct to the table. Refurbished and extended lounges offer lots of relaxing areas indoors with generously spaced seating and table service for lunch and afternoon tea. There’s no need to lift a finger.

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The big spaces that make us different

With tucked-away spots in peaceful parts of England and North Wales, few British hotel groups lay claim to lakes, woods, orchards, sea views and mature parklands that roll on mile after mile. The grounds and gardens are perfect for sports and group activities, all once more available and included in the price of every stay.

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Guest opinions

With gourmet dining, shows, back to the dance floors, live music, pools and activities, there’s everything here for some precious time away. Read what recent guests have to say.

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See our Tripadvisor reviews

Warner guests consistently rate all 14 hotels with four stars and above out of five on Tripadvisor in reviews based on location, cleanliness, service, value and their overall experiences and opinions.

Which? Recommended Provider

Warner was top scoring in the Which? 2020 table of UK small and medium hotel chains, triumphing over rivals with praise for our cleanliness, bed comfort and range of extras.


We're Good to Go


Warner has been awarded the official stamp of approval from VisitBritain in recognition of our measures in place to maintain cleanliness and social distancing and adhere to government and industry COVID-19 guidelines.

Frequently asked questions

Will guests need to wear a face covering at Warner?

Following UK and Welsh Government guidance, Warner team members will continue to wear face coverings in all indoor venues. Guests are recommended to wear face coverings in all indoor venues, apart from when eating food and drink.

How will check-in work?

Around 7 days prior to your stay, you will receive an email or letter detailing everything you need to know. You will be asked to book your breakfast and evening dining times via our new online portal, My Warner Stay.

All guests can arrive from 3pm onwards. You’ll be greeted on the driveway and checked in from the safety of your car. One of our team will give you a room key, confirmation of your dining times, entertainment guide and any other relevant messages all together. We’ll then direct you to the best car park for your room.

There is no need to visit reception when you first arrive – your room account will be setup for you – so either head straight to your room or enjoy a drink in the coffee shop.

How do I pay for things during my stay?

To keep guests and team safe, we no longer accept cash so please bring a credit or debit card to settle your room account. We will set up a room account for you so you can begin making purchases the minute you arrive. You can visit reception any time during your stay to pre-authorise your card to ensure a speedy check-out on departure day.

What time do I have to be out of my room on departure day?

We ask that all guests are out of their rooms by 10am and on your way home by midday. This is to ensure our team has enough time to deep clean and sanitise before new guests arrive from 3pm. Room account bills will be provided and if you have pre-authorised your card for speedy check-out, we will automatically charge the bill to your card.

Can the porters still take my bags?

At this time, we ask that you carry your own luggage to your room. If you’re unable to manage, one of our team will be happy to assist.

How safe will my room be? What additional housekeeping measures will be in place?

We pride ourselves on excellent housekeeping standards. In addition to our already vigorous cleaning schedule we’ll be supplementing room cleaning with an anti-viral spray on all touchpoints daily. We’ll also be removing any non-essential items from rooms (throw pillows, bed runners, all unnecessary paperwork etc). We’ll also make sure that you have a fully stocked tea tray each day with product that has not come into contact with any other guest. For further information on cleaning protocols, please click here.

I’d prefer not to have my room cleaned each day, what should I do?

We totally understand if you prefer the Housekeeping team not to service your room each day. If this is the case, simply place a Do Not Service card outside your door.

How will you ensure leisure activities are delivered safely?

Some like archery and rifle shooting will need to be booked but many others like boules and pitch ’n’ putt will be come and go as you please. Our teams will host quizzes and gameshows.

All equipment will be sanitised before use and participants asked to wash or sanitise their hands before each session. Equipment will not be shared and will be thoroughly cleaned between sessions. Guests will also be asked to follow social distancing rules when waiting and participating in activities. A member of the team will be on hand to offer guidance.

What times will the restaurants be open?

To ensure we comply with social distancing advice our restaurants will be open for longer periods with breakfast and dinner times booked via our new online portal, My Warner Stay. Dining times will be staggered into 15-minute intervals to reduce the number of guests arriving at the same time, avoiding unnecessary queues, and ensure we offer the best possible relaxed experience.

How do I book my breakfast and dinner slots?

Prior to your stay, you will receive an email or letter detailing everything you need to know. You will be asked to book your breakfast and dinner times via our new online portal, My Warner Stay. Please do not call us in advance as we’ll be unable to make reservations on your behalf. If you don’t book, our team at the hotel will allocate dining times for you.

Will I be sat in the same place each day?

Each time you arrive at the restaurant we’ll allocate you an available table so you may not always be seated at the same table each day. We are unable to reserve specific tables for guests.

What time does the evening show start?

The evening show will usually start at 9:30pm.

Will the dancefloor be open?

Our dancefloors are open in the daytime and in the evenings after dinner. So you'll be needing those party shoes!

Can I pick up essentials at the hotel if I forget something?

Guests will be able to pick up everyday essential from the hotel Reception and from time to time there will be pop-up shops for those holiday treats. These will be advertised around the hotel.

I use a scooter or wheelchair so will need an accessible seat in the Late Lounge, will this be available to me?

We welcome guests who are Blue Badge holders to bring their mobility scooter or wheelchair to use during their stay. Please speak to a member of the team in the show venue and they’ll locate a suitable space for you. All our venues remain accessible. For information on our Blue Badge policy, please click here.

Will there be bingo, gaming machines and vending?

To avoid unnecessary contact, we’ll no longer be accepting cash at our properties and all purchases will be billed to your room account. Because of this, it won’t be possible to offer prize bingo, gaming machines and vending. We’re looking at how best we can introduce them in a cashless and safe way and will publish details here when finalised. Quizzes and gameshows hosted by our entertainment teams will certainly go ahead, though, as part of a full line-up of entertainment.

COVID-19 and your personal data

Following the outbreak of COVID-19 we have been implementing a number of measures to safeguard guests against the health threat that is being posed.

In most cases our processing of your personal data will not be above and beyond what we would originally collect from you. However, we may collect and process new types of information about you or collect data in a new way to manage our arrivals process, ensure social distancing, and support contact tracing. In all cases information collected will be limited to what is proportionate and necessary for the purpose and data protection principles will apply in the usual way.

To ensure that we are transparent with you, you can find out more on our dedicated Covid Privacy Policy together with our main privacy policy here also. Together these are designed to advise you about how we may use the information we hold about you in general and in relation to COVID-19. Alternatively please don’t hesitate to ask a member of our team or get in touch with our DPO by emailing Privacy@warnerleisure.co.uk.