Keeping you safe
Dedicated to giving you a great time
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Hot on hygiene and top-to-bottom cleaning
Housekeeping teams across the estate wear government-recommended PPE and have received extra training and additional tools to enhance their already vigorous cleaning schedules. Extra-special measures include more frequent cleaning in all public areas with a concentrated anti-viral spray on high touchpoints. Hand sanitisers are readily available and more time dedicated to sanitising on guest changeover days.
Flexible dining
Half-board breaks major on great dining experiences with prebookable times. For breakfast, there’s the best of everything in the main restaurants with self-service continental and full English, plus speciality dishes direct to the table. Refurbished and extended lounges offer lots of relaxing areas indoors with generously spaced seating and table service for lunch and afternoon tea. There’s no need to lift a finger.
The spa and ahh
Beauty therapists across the Warner estate are expertly trained at rubbing you up all the right ways. For wellness and pampering, body and facial treatments in partnership with luxury skincare brand Temple Spa are offered in COVID-secure and relaxed settings.
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The big spaces that make us different
With tucked-away spots in peaceful parts of England and North Wales, few British hotel groups lay claim to lakes, woods, orchards, sea views and mature parklands that roll on mile after mile. The grounds and gardens are perfect for sports and group activities, all included in the price.
And the little things that make a big difference
There’s no detail overlooked. The best days start in rooms with everything you need but didn’t know you wanted. And they’re spotless, with an amazing team of housekeepers never compromising on hygiene and dedicated time to deep cleaning. Cashless and as ‘touchless’ as possible too, but always with service from the heart, and no losing any of those friendly hellos for which Warner is so famous.Included in your stay
A stay at one of our hotels isn't simply a break, it's an experience to be savoured. It's an opportunity to create lifelong memories and we've got everything you could need.
Breakfast & Dinner
Start your day properly with a hearty breakfast on us and at the end of the day, sample local flavours prepared with seasonal produce.
Entertainment
There's plenty to fill your evenings with, including musicals, bands, DJs, comedians, and visiting artists - all in intimate, exclusive venues.
Activities
From dance classes to outdoor pursuits and even gardener-led tours in heritage grounds, there's lots to see and do out in the grounds or along the coast.
Leisure Facilities
Our pools are open all day for a quick dip and water aerobics classes, but you'll also find yoga studios, cinemas, games rooms and saunas waiting for you.
In-room treats
All rooms come with a generously stocked tea tray, plus a selection of luxe products in the bathroom.
Signature service
You're guaranteed a warm welcome each and every time you walk through the door, and our team are on hand to help with everything.
The essentials
Of course, our hotels also offer free parking, complimentary WiFi, and all the comforts of home as standard across the collection.
Frequently asked questions
Answers to frequently asked questions about some of the health and safety protocols at our hotels.Will guests need to wear a face covering at Warner?
There is no longer a legal requirement to wear a face covering, although people are still advised to wear one in crowded areas. It is optional for Warner team to wear face coverings.
How will check-in work?
Around 7 days prior to your stay, you will receive an email or letter detailing everything you need to know. You will be asked to book your breakfast and evening dining times via our new online portal, My Warner Stay.
All guests can arrive from 3pm onwards. You’ll be greeted on the driveway and checked in from the safety of your car. One of our team will give you a room key, confirmation of your dining times, entertainment guide and any other relevant messages all together. We’ll then direct you to the best car park for your room.
There is no need to visit reception when you first arrive – your room account will be setup for you – so either head straight to your room or enjoy a drink in the coffee shop.
All guests can arrive from 3pm onwards. You’ll be greeted on the driveway and checked in from the safety of your car. One of our team will give you a room key, confirmation of your dining times, entertainment guide and any other relevant messages all together. We’ll then direct you to the best car park for your room.
There is no need to visit reception when you first arrive – your room account will be setup for you – so either head straight to your room or enjoy a drink in the coffee shop.
How do I pay for things during my stay?
We no longer accept cash so please bring a credit or debit card to settle your room account. We will set up a room account for you so you can begin making purchases the minute you arrive. You can visit reception any time during your stay to pre-authorise your card to ensure a speedy check-out on departure day.
What time do I have to be out of my room on departure day?
We ask that all guests are out of their rooms by 10am and on your way home by midday. This is to ensure our team has enough time to deep clean and sanitise before new guests arrive from 3pm. Room account bills will be provided and if you have pre-authorised your card for speedy check-out, we will automatically charge the bill to your card.
Can the porters still take my bags?
At this time, we ask that you carry your own luggage to your room. If you’re unable to manage, one of our team will be happy to assist.
I’d prefer not to have my room cleaned each day, what should I do?
We totally understand if you prefer the Housekeeping team not to service your room each day. If this is the case, simply place a Do Not Service card outside your door.
How will you ensure leisure activities are delivered safely?
Some like archery and rifle shooting will need to be booked but many others like boules and pitch ’n’ putt will be come and go as you please. Our teams will host quizzes and gameshows.
All equipment will be sanitised before use and participants asked to wash or sanitise their hands before each session. Equipment will not be shared and will be thoroughly cleaned between sessions.
All equipment will be sanitised before use and participants asked to wash or sanitise their hands before each session. Equipment will not be shared and will be thoroughly cleaned between sessions.
How do I book my breakfast and evening dining times?
You'll find everything you need on My Warner Stay to totally personalise your break. From booking dining times to adding experiences and packages. New for 2022, you can now view, amend and change your bookings by simply logging back in at any time. Planning your time away has never been so easy. Just input your holiday reference number and surname to login to your account. Go to My Warner Stay. Please do not call us in advance as we’ll be unable to make reservations on your behalf. If you don’t book, our team at the hotel will allocate dining times for you.
Will I be sat in the same place each day?
Each time you arrive at the restaurant we’ll allocate you an available table so you may not always be seated at the same table each day. We are unable to reserve specific tables for guests.
What time does the evening show start?
The evening show will usually start at 9:30pm.
Will the dancefloor be open?
Our dancefloors are open in the daytime and in the evenings after dinner. So you'll be needing those party shoes!
Can I pick up essentials at the hotel if I forget something?
Guests will be able to pick up everyday essentials from the hotel reception and from time to time there will be pop-up shops for those holiday treats. These will be advertised around the hotel.
I use a scooter or wheelchair so will need an accessible seat in the Late Lounge, will this be available to me?
We welcome guests who are Blue Badge holders to bring their mobility scooter or wheelchair to use during their stay. Please speak to a member of the team in the show venue and they’ll locate a suitable space for you. All our venues remain accessible. For information on our Blue Badge policy, please click here.
Best Accommodation for Groups
Warner Hotels has been recognised as the best provider of accommodation for groups in the UK at this years Group Leisure and Travel Awards.
Tripadvisor reviews
Our guests consistently rate our hotels as four stars and above out of five on Tripadvisor in reviews based on location, cleanliness, service, value and their overall experiences and opinions.
100% satisfaction or your money back*
If by any chance your first stay with us doesn’t live up to your expectations and you’re not completely satisfied after your first night, you won’t pay a penny.