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Coronavirus Book With Confidence Guarantee

Changes to Coronavirus Guarantee

Warner’s Coronavirus Guarantee will no longer be applicable to new bookings from 20 April 2022. If you’ve made a booking before 20 April 2022, don’t worry, your break will still be covered by the guarantee. 

We’ll continue to take advice and guidance set by the government on Covid-19 to ensure the safety and wellbeing of our guests.

Sanctuaries away from it all

Since opening in 1932, health and wellbeing have been the backbone to all that Warner does. A safe welcome is always promised. Peaceful UK locations and huge grounds to roam allow for lots of social space. Add dancing, live music, pools and spa treatments for fun and relaxation, still though with enhanced hygiene protocols remaining in place.

Keeping you safe - At a glance

  • A fully trained team constantly adapting and adhering to government and industry COVID guidelines ensures a relaxing stay
  • Grounds open from 12:30pm and rooms and public areas by 3pm
  • Driveway check-in
  • Room accounts only, no cash
  • Face coverings may be worn, but are no longer compulsory following the government’s latest guidelines
  • Pre-bookable dining times
  • Table service as well as assisted buffet

Hot on hygiene and top-to-bottom cleaning

Housekeeping teams across the estate wear government-recommended PPE and have received extra training and additional tools to enhance their already vigorous cleaning schedules. Extra-special measures include more frequent cleaning in all public areas with a concentrated anti-viral spray on high touchpoints. Hand sanitisers are readily available and more time dedicated to sanitising on guest changeover days.

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Flexible dining

Half-board breaks major on great dining experiences with prebookable times. For breakfast, there’s the best of everything in the main restaurants with self-service continental and full English, plus speciality dishes direct to the table. Refurbished and extended lounges offer lots of relaxing areas indoors with generously spaced seating and table service for lunch and afternoon tea. There’s no need to lift a finger.

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The spa and ahh

Beauty therapists across the Warner estate are expertly trained at rubbing you up all the right ways. For wellness and pampering, body and facial treatments in partnership with luxury skincare brand Temple Spa are offered in COVID-secure and relaxed settings.

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The big spaces that make us different

With tucked-away spots in peaceful parts of England and North Wales, few British hotel groups lay claim to lakes, woods, orchards, sea views and mature parklands that roll on mile after mile. The grounds and gardens are perfect for sports and group activities, all included in the price.

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Historic room at Littlecote House Hotel

And the little things that make a big difference

There’s no detail overlooked. The best days start in rooms with everything you need but didn’t know you wanted. And they’re spotless, with an amazing team of housekeepers never compromising on hygiene and dedicated time to deep cleaning. Cashless and as ‘touchless’ as possible too, but always with service from the heart, and no losing any of those friendly hellos for which Warner is so famous.

                       



Why choose a Warner UK hotel break?

So much included in the price.

Entertaining

Daily quizzes, games, workshops and nightly live music, shows, DJs and dancing

Relaxing

Exclusive cinemas, pools, saunas, steam rooms, gardens and lounges

A la carte dining

Breakfast included, plus three-course evening meals with Dinner, B&B

Activities

Unlimited sports and group activities in the grounds and gym access

Such good value under one roof

So much more than just a room, every Warner hotel and coastal village is a destination in its own right. From mountainous breakfasts to live music and shows in private theatres via cinemas, pools, lounges, gardens, activities and sports, it’s a complete we’ve-thought-of-everything experience. There’s no need to even leave the grounds.

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Guest opinions

With gourmet dining, shows, back to the dance floors, live music, pools and activities, there’s everything here for some precious time away. Read what recent guests have to say.

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See our Tripadvisor reviews

Warner guests consistently rate all 15 hotels with four stars and above out of five on Tripadvisor in reviews based on location, cleanliness, service, value and their overall experiences and opinions.

Which? Recommended Provider

Warner was top scoring in the Which? 2021 table of UK small and medium hotel chains, triumphing over rivals with praise for our cleanliness, bed comfort and range of extras.


We're Good to Go


Warner has been awarded the official stamp of approval from VisitBritain in recognition of our measures in place to maintain cleanliness and social distancing and adhere to government and industry COVID-19 guidelines.

Frequently asked questions

Answers to frequently asked questions about some of the health and safety protocols at our hotels. For the latest Covid-19 guidance and information, see our latest news page.

Will guests need to wear a face covering at Warner?

There is no longer a legal requirement to wear a face covering, although people are still advised to wear one in crowded areas. It is optional for Warner team to wear face coverings.

How will check-in work?

Around 7 days prior to your stay, you will receive an email or letter detailing everything you need to know. You will be asked to book your breakfast and evening dining times via our new online portal, My Warner Stay.

All guests can arrive from 3pm onwards. You’ll be greeted on the driveway and checked in from the safety of your car. One of our team will give you a room key, confirmation of your dining times, entertainment guide and any other relevant messages all together. We’ll then direct you to the best car park for your room.

There is no need to visit reception when you first arrive – your room account will be setup for you – so either head straight to your room or enjoy a drink in the coffee shop.

How do I pay for things during my stay?

We no longer accept cash so please bring a credit or debit card to settle your room account. We will set up a room account for you so you can begin making purchases the minute you arrive. You can visit reception any time during your stay to pre-authorise your card to ensure a speedy check-out on departure day.

What time do I have to be out of my room on departure day?

We ask that all guests are out of their rooms by 10am and on your way home by midday. This is to ensure our team has enough time to deep clean and sanitise before new guests arrive from 3pm. Room account bills will be provided and if you have pre-authorised your card for speedy check-out, we will automatically charge the bill to your card.

Can the porters still take my bags?

At this time, we ask that you carry your own luggage to your room. If you’re unable to manage, one of our team will be happy to assist.

I’d prefer not to have my room cleaned each day, what should I do?

We totally understand if you prefer the Housekeeping team not to service your room each day. If this is the case, simply place a Do Not Service card outside your door.

How will you ensure leisure activities are delivered safely?

Some like archery and rifle shooting will need to be booked but many others like boules and pitch ’n’ putt will be come and go as you please. Our teams will host quizzes and gameshows.

All equipment will be sanitised before use and participants asked to wash or sanitise their hands before each session. Equipment will not be shared and will be thoroughly cleaned between sessions.

How do I book my breakfast and evening dining times?

You'll find everything you need on My Warner Stay to totally personalise your break. From booking dining times to adding experiences and packages. New for 2022, you can now view, amend and change your bookings by simply logging back in at any time. Planning your time away has never been so easy. Just input your holiday reference number and surname to login to your account. Go to My Warner Stay. Please do not call us in advance as we’ll be unable to make reservations on your behalf. If you don’t book, our team at the hotel will allocate dining times for you.

Will I be sat in the same place each day?

Each time you arrive at the restaurant we’ll allocate you an available table so you may not always be seated at the same table each day. We are unable to reserve specific tables for guests.

What time does the evening show start?

The evening show will usually start at 9:30pm.

Will the dancefloor be open?

Our dancefloors are open in the daytime and in the evenings after dinner. So you'll be needing those party shoes!

Can I pick up essentials at the hotel if I forget something?

Guests will be able to pick up everyday essentials from the hotel reception and from time to time there will be pop-up shops for those holiday treats. These will be advertised around the hotel.

I use a scooter or wheelchair so will need an accessible seat in the Late Lounge, will this be available to me?

We welcome guests who are Blue Badge holders to bring their mobility scooter or wheelchair to use during their stay. Please speak to a member of the team in the show venue and they’ll locate a suitable space for you. All our venues remain accessible. For information on our Blue Badge policy, please click here.