Activities & Extras

From cocktails to archery, though maybe not in that order. Here's all the fun stuff.

Group of people playing archery

Activities and Extras

What’s included?

All breaks at Warner Hotels include use of our available leisure facilities and entertainment.

We also offer activities that differ by site and are subject to availability. Please click here to see all activities you can expect to enjoy at Warner Hotels. 

During our competition bowls breaks, we are unable to offer casual bowling.

Afternoon tea

Enjoy the ceremony of delicate sandwiches, scones and sweet treats in a truly historic setting, or maybe by the seaside with the fun of a traditional pier and promenade. Served with speciality loose-leaf teas and handcrafted coffees – or bubbles for extra indulgence. Available year-round, inside an elegant lounge or al fresco on a terrace with a view.

You can pre-book your Afternoon Tea as an add-on at checkout whilst you book your break. Alternatively you can add this on later through your online portal My Warner Stay.

All of our hotels and coastal villages are now open to non-residents for Afternoon Tea, please contact the hotel direct to get booked in.

Availability of facilities and services

Everything we offer at our hotels and villages, from your room itself to all our facilities, entertainment and experiences are subject to availability. In other words, we may need to adjust or withdraw them without notice. We’ll do everything we can to let you know before you arrive if we have to make changes, and we’ll always try to keep disruption to a minimum by carrying out refurbishments during the day. We cannot accept any liability arising from this kind of change.

Gifts

If you'd like to place a gift, card, or special treat in a loved one's room to help make their stay special, or even leave flowers on their dinner table, please give the hotel a call direct. You can browse Warner Hotel's fabulous selection of new treats and surprises here

Gym memberships

Enjoy all the indulgent benefits at our Spa and Wellness facilities even if you're not staying with us. Our leisure memberships gives you the power to choose how to unwind with either a dip in our heated pool or a workout in the gym.

Each hotel is unique in what they offer, so give them a call direct and speak with the Leisure team. You can find all their contact numbers here

Local activities

We’re happy to give you loads of information about other local activities and experiences. But as these are run by third parties and bought separately, all contractual arrangements are between you and the activity provider, and you participate at your own risk. We are not responsible for the provision of the activity or experience or for anything that happens during the course of its provision by the third party provider.

Experiences

We’ll always try to make your favourite experiences happen. But as these are subject to minimum numbers, we have the right to cancel at any time. If this happens – and we really hope it won’t – we’ll do our best to contact you before you arrive and offer a full refund of your experience cost. We also have the right to substitute our hosts/experts. If you cancel your experience we have the right to keep the experience supplement where we have already organised external services.

Fishing

If you enjoy fishing while you are on holiday, this activity is available at Nidd Hall, Holme Lacy House, and Gunton Hall. The lakes at these locations are stocked with carp, perch, and roach. Rod licenses will be required. 

Bowls

We have indoor bowls available at Bembridge Coast, Lakeside Village and Gunton Hall.

During bowls breaks we give priority for these facilities to guests who have paid for the bowls supplement. Please request at the time of booking as these facilities are subject to availability.

You can find our upcoming bowls breaks here.

Bowls Facilities

Bembridge Coast, Lakeside and Gunton Hall have indoor bowling centres. During bowls holidays, we give priority for these facilities to guests who have paid the bowling supplement. Please request at the time of booking. Such facilities are subject to availability.

Safety

All equipment is sanitised before use and participants are asked to wash or sanitise their hands before each session. Equipment will not be shared and will be thoroughly cleaned between sessions. A member of the team will be on hand to offer guidance. 

Day Experiences

Can I purchase an experience as a gift?

Yes. We recommend purchasing our Warner Gift Cards online here. The recipient of your gift can then choose their preferred experience including which day and time.

I haven't received my confirmation email

Confirmations will be issued within 24 hours of making a booking. If you still haven't received your confirmation, please check your junk or spam folder. You can enter your booking reference or view your booking details at day.mywarnerstay.co.uk. If you are unable to retrieve your reference number please contact the hotel who will be able to assist. You can find their contact details here.

I've lost my confirmation - what can I do?

To view your booking details visit day.mywarnerstay.co.uk. Your booking confirmation is not required when you arrive.

How can I contact the hotel?

Your booking is fully visible online at day.mywarnerstay.co.uk. If you need to contact the hotel, please email the team using the email address provided on your confirmation. Full contact details for our hotels can be found here.

Can I get a VAT receipt?

A receipt is available when you pay for your experience at your chosen hotel.

Are there any age restrictions?

You have to be 18+ to visit our hotels and take part in our experiences.

How do I send any feedback?

We want to ensure that we do our very best to answer questions that you may have and to help resolve any concerns. Please share your feedback through our website here.

I need to cancel my booking

You can cancel your booking through the website, day.mywarnerstay.co.uk. Please note any cancellations within 48 hours will be charged at the full amount of the booking. Full terms and conditions can be viewed here.

How do I check availability?

Visit day.mywarnerstay.co.uk to check availability of the site you wish to visit. If no time is visible then there is no availability for either the party size or day selected.

I can’t find the experience I want to purchase?

We are always adding new and exciting experiences so be sure to check back at a later date. To accommodate in the meantime, please contact the hotel directly here.

My preferred location is unavailable?

Please check back as there may be more availability and dates released at a later time.

Should I book through this website if I am staying on a Warner break?

If you are staying with us as on a Warner break, please continue to book any additional reservations at www.mywarnerstay.co.uk

Will any money be taken from my card at the time of booking?

No deposit or charges will be taken from your card at the time of booking. You will only be charged using this card the event of a late cancellation, amendment or a non-arrival.

Do I have to pay with the registered card?

No. Any accepted card payment or applicable gift cards can be used. Please note all our locations are cashless.

How far ahead can I book my day experience?

Day experience bookings can be made up until the end of August 2024. Please check back should you wish to book after this time.

How close to the experience can I book?

Availability won't show if the experience is less than 48 hours away. Please contact the hotel directly should you wish to book closer to the time. You can find their contact details here.

I would like to book a larger table, however there is no availability?

Please contact the hotel location you wish to book directly who will be able to assist. You can find their contact details here.

I have a dietary requirement or special request, how can I advise the hotel?

Please email the team using the email address provided in your confirmation.

I need to amend my booking

If your booking is more than 48 hours prior, please visit our website to cancel your booking and then rebook with the updated information, which is subject to availability. If your booking is within 48 hours, please contact the hotel directly here who will assist you further in line with our T&Cs.

Still not found your answer? Try chatting with our team live by clicking the speech bubble in the lower right of your screen. Or, call our Customer Care team on 0330 100 3354 from Monday to Friday 9am - 5pm.

 

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