Log in
You can log in to your account here on our website.
If you have forgotten your password, please follow the link above and enter your username, then click on 'Forgot Password' and follow the on-screen instructions.
Create an account
If you are making a holiday booking online you will be asked to create a new account, or log in to your existing one.
If you are not making a new booking but would like an online account set up, please fill in this form and we will be more than happy to help you.
Trouble logging in
We're sorry for any trouble you're having with your online account. If you've booked a break and it hasn't appeared in your online account, please contact us by clicking the blue speech bubble button at the bottom left of the screen and speak with adviser, or call Customer Care on 0330 100 3354.
Remove from database
If you would like to have your details changed or removed from our database please chat with our team or submit a request here. To chat with an adviser, please click the blue speech bubble at the bottom left of the page.
The database removal process can take up to 28 days. This may mean that you might receive some mailing information from Warner Hotels while our records are being updated. We hope that this will not cause too much inconvenience to you during this period.
Change address
If you would like to have your details amended on our database please chat with our team or submit a request here.
This process can take up to 28 days which means you may receive some mailing information from Warner Hotels while our records are being updated. We hope that this will not cause too much inconvenience to you during this period.
Still not found your answer? Try chatting with our team live by clicking the speech bubble in the lower right of your screen. Or, call our Customer Care team on 0330 100 3354 from Monday to Friday 9am - 5pm.